Terms & Conditions
Introduction
www.terrareeds.com is owned and operated by Terra Reeds, a business registered in Goa, India. By accessing or using our Website or purchasing products from us, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms stated herein, you must not access or use the Website or our services.
If you have any questions regarding the Website or these Terms, you can contact us at support@terrareeds.com.
Use of Website
- These Terms govern your use of our Website and any related applications (collectively referred to as the “Platform”).
- You agree that the information you provide while using the Website is accurate and complete. You are responsible for updating any changes to this information.
- We reserve the right to withdraw or amend the Website, and any service or material we provide on the Website, in our sole discretion without notice.
- Unauthorized use of this Website may give rise to a claim for damages and/or be a criminal offence.
- We may provide links to third-party websites. These links are provided for your convenience only. We have no control over those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Intellectual Property Rights
- All content on this Website, including but not limited to text, graphics, logos, icons, images, and software, is the property of Terra Reeds or its content suppliers and is protected by Indian and international copyright laws.
- You may not reproduce, distribute, display, sell, lease, or create derivative works from any content without our express written permission.
Product Information and Orders
- All products and pricing listed on the Website are subject to change, availability, and confirmation.
- We reserve the right to refuse or cancel any order for any reason at any time. Reasons for refusal may include, but are not limited to:
- Unavailability of the product
- Errors in product or pricing information
- Suspected fraudulent or unauthorised activity
- When you place an order, you will receive an email confirmation. This email does not constitute our acceptance of your order. Acceptance and completion of the contract will take place when we dispatch the product to you and send a dispatch confirmation email.
Pricing and Payment
- All prices are listed in Indian Rupees (INR) unless otherwise stated.
- We accept payments online using major credit/debit cards and UPI. By providing payment information, you represent and warrant that you are authorised to use the payment method.
- We are not responsible for any additional charges incurred due to currency conversion or international banking fees.
Delivery
- We currently offer delivery within India. For international shipping, please refer to our Shipping Policy.
- Delivery timelines are estimates and may vary based on location and product availability. Terra Reeds shall not be held responsible for any delay in delivery.
Returns and Cancellations
- You may return or cancel your order as per our Returns and Cancellation Policy. Please refer to that page for details.
- In case of product damage or incorrect items, please contact us within 24 hours of delivery.
Privacy
Your use of the Website is also governed by our Privacy Policy. By using our Website, you consent to the collection, use, and disclosure of your information as described in that policy.
Limitation of Liability
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or use, incurred by you or any third party.
- We make no warranties or representations about the accuracy or completeness of the Website’s content.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Goa, India.
Changes to Terms
We reserve the right to revise these Terms at any time without prior notice. The updated version will be effective as soon as it is posted on this page.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: support@terrareeds.com