Privacy Policy

Terra Reeds, a company incorporated in India with its registered address at:
Dona Paula, Goa.
We are committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, when and why we may share it, and your rights regarding your information.

If you have questions or concerns about how we manage your data, feel free to reach out at:
 support@terrareeds.com

BY USING OUR WEBSITE

By accessing or using https://terrareeds.com, or any related services or platforms offered by us, you agree to this Privacy Policy and our Terms & Conditions.

If you are under the age of 16, please get parental or guardian consent before sharing any personal information.

INFORMATION WE COLLECT

We may collect the following types of personal information when you:
  • Register on our website
  • Place an order
  • Subscribe to our newsletter
  • Contact our support team
  • Participate in offers or promotions

Personal Information we may collect includes:

  • Full name
  • Email address
  • Phone number
  • Billing & shipping address
  • Order details
  • Feedback, reviews, or inquiries

Optional data such as birthday, preferences, or special dates may also be requested for personalized offers. This is entirely voluntary.

HOW WE USE YOUR INFORMATION

Your information helps us to:

  • Process and fulfil your orders
  • Communicate order updates
  • Provide customer service
  • Send newsletters and offers (if opted-in)
  • Improve our product offerings and website
  • Comply with legal obligations
  • Communicate offers 

DATA RETENTION

We keep your data as long as it is necessary to fulfill our services or for legal/compliance reasons. If you wish to update, correct, or delete your data, please contact us at:

support@terrareeds.com

DATA SECURITY

We use industry-standard security measures to safeguard your information:

  • SSL encryption for secure data transmission
  • Secure server environment and restricted access internally
  • Regular monitoring of our systems
  • Please note that email communication is not encrypted. Avoid sharing sensitive information via email.

SHARING INFORMATION

We do not sell or rent your personal data.

However, we may share your information with:

  • Logistics or payment providers (to complete your orders)
  • Legal or regulatory authorities (if required under Indian law)
  • Fraud detection or risk reduction services
  • All such disclosures are strictly limited and handled with appropriate protection.

THIRD-PARTY LINKS

Our Website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. Please review their policies before providing personal information.

YOUR RIGHTS

You can:

  • Access or update your information under “My Account”
  • Opt-out of marketing emails using the unsubscribe link
  • Request deletion or correction of your data anytime
  • For data-related requests, email: support@terrareeds.com

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any revisions will be posted on this page, and the date will be updated below.

Last Updated: June 5, 2025

GOVERNING LAW

This Privacy Policy is governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts in Goa, India.

For further inquiries, please contact us at:
 support@terrareeds.com